Office Policies
To allow for ample time with all patients and surgical procedures, Hub City Vet Clinic operates by appointment only. We request clients be on time for all appointments and procedures. If you are 15 minutes late to your appointment, you may be asked to reschedule your appointment.
We strive to accommodate all emergencies situations and unforeseen circumstances; however, these situations may be subject to additional fees. We ask that in an emergency, you call to advise our staff of your arrival, so that we may prepare accordingly. For your convenience, we offer limited same day appointments for urgent care and sick patients, but they fill up fast, so we recommend calling first thing in the morning.
If you need to cancel an appointment, we ask that you give a minimum of 24-hour notice. This allows us to better accommodate those individuals seeking immediate care.
For the safety of your pet and others, we ask that all animals coming into the building be restrained by a leash or in a carrier upon arrival. Those individuals without proper restraint may request assistance upon arrival.
Hub City Vet clinic requires payment in full at the time of service. We accept all major credit cards, debit cards, cash, and check with a valid ID. We, also, accept Care Credit financing to help with pet care expenses.
Acknowledgements
By signing, I hereby verify that the above information is correct to the best of my knowledge. My signature certifies that I am at least eighteen years old, I am the owner or authorized agent of the pet(s) described above, and hereafter I give permission to the attending veterinarians of Hub City Vet Clinic to examen my pet(s). I will assume all responsibility for the charges incurred in treating my animal(s).
I am aware the practice of veterinary medicine is not an exact science and therefore, no warranty or guarantees can be awarded to me as to the result or cure afforded by the treatment or procedures performed for my pet. I will be awarded the opportunity to discuss any questions I may have regarding the care of my pet to my satisfaction and it is my responsibility to do so. I will accept all financial obligations regardless of outcome.
I understand that payment is due in full at the time of service. I am, also, aware that a 50% deposit of detailed treatment plan may be required prior to hospitalization or treatment of my pet. Any concerns about financial obligations should be discussed PRIOR to examination or treatment of my pet.
