Before Your First Visit to Our Lubbock Veterinary Clinic
Let’s get to know each other better! Your first visit to Hub City Veterinary Clinic is the beginning of a long-term partnership in your pet’s health. During this appointment, one of our veterinarians will perform a complete exam, review your pet’s history, and recommend the right preventive care to help protect against future illness. A little preparation ahead of time helps your visit go smoothly and gives us more time to focus on your pet.
Complete Your New Client Form
For your convenience, download our new client form. Fill it out at home and email it to info@hubcityvet.com to speed up your check-in process.
Send Your Pet’s Records
Please gather any medical, vaccine, and adoption records you have for your pet. These records help our veterinarians understand your pet’s history, avoid repeating vaccines unnecessarily, and spot any ongoing health concerns. Records can be emailed to info@hubcityvet.com before your appointment, or you can ask your previous veterinarian to send them to us directly.
What to Bring to Your Appointment
- Previous medical and vaccination records
- Adoption, shelter, or breeder paperwork
- A list of current medications, supplements, and preventives
- The name of your pet’s current food and feeding schedule
- A fresh stool sample (less than 12 hours old) for parasite screening
- A list of any questions or concerns you want to discuss
Tips for a Calm, Low-Stress Visit
Dogs should arrive on a leash, and cats should be in a secure carrier. For cats, leaving the carrier out at home for a few days before the visit and placing a familiar blanket inside can help reduce stress. Our clinic has separate canine and feline waiting areas and a dedicated cat exam room to keep everyone comfortable. To learn what happens once you arrive, visit our what to expect on your visit page. If you are bringing home a new baby animal, you may also want to review our puppy and kitten packages.
If you have questions before your visit, please call Hub City Veterinary Clinic at (806) 701-5000.
Frequently Asked Questions About Your First Visit
How do I submit my new client form?
Download the new client form from our website, fill it out, and email it to info@hubcityvet.com before your appointment.
Where do I send my pet’s previous medical records?
You can email your pet’s medical, vaccine, and adoption records to info@hubcityvet.com or ask your previous veterinarian to send them to us.
Should I bring a stool sample to my pet’s first visit?
Yes. Please bring a fresh stool sample less than 12 hours old in a small plastic bag so we can screen for intestinal parasites.
How early should I arrive for my first appointment?
Arriving about 10 to 15 minutes early gives our team time to complete check-in, especially if you have not submitted your forms in advance.
How can I make the visit less stressful for my cat?
Leave the carrier out at home for a few days, add a familiar blanket, and cover the carrier during the car ride. Our clinic also has a separate cat waiting area and exam room.
What happens during my pet’s first exam?
Our veterinarian will review your pet’s history, perform a complete nose-to-tail exam, and discuss vaccines, parasite prevention, nutrition, and any concerns you have.
What if I do not have my pet’s previous records?
That is okay. Our veterinarian will examine your pet and recommend any vaccines or testing needed to make sure your pet is protected.
